Contact
Saturday: 9:30 a.m. - 1 p.m.
Sunday: closed
*During popular flower occasions, opening hours are extended - see below for Christmas & NYE opening hours
How to contact us?
Live Chat
Chat with our consultant using the live chat window available in the bottom right corner of the page.
Our consultants are available live from Monday to Friday, from 10:00 a.m. to 12 p.m.
Contact Form / E-mail
You can send us a message via the chat window, even when consultants are not available live. You will then receive an answer by e-mail.
We will respond to your messages:
Monday – Friday: 9 a.m. - 5 p.m.
Saturday: 9:30 a.m. - 1 p.m.
Phone
(+48) 616 482 740
The telephone lines are open:
Monday – Friday: 10 a.m. - 2 p.m.
* Working hours Christmas & NYE
Chat
23/12: 10:00-12:00
23/12: 10:00-12:00
25 & 26/12 - closed
31/12: 10:00-12:00
23/12: 9:00-17:00
24/12: 9:00-13:00
25 & 26/12 - closed
31/12: 10:00-15:00
Phone
23/12: 10:00-16:00
24/12: 10:00-12:00
25 & 26/12 - closed
31/12: 10:00-14:00
How to get a reply as soon as possible?
- Send a message via the chat form (available in the bottom right corner of the page) or call us.
- Our consultants are not available on messengers such as Instagram or Facebook. Please contact us through one of the official channels.
- Please do not duplicate messages through different channels - this extends the average response time. When you send an inquiry via the chat/form itself, you will receive a ticket confirmation number and status updates, so that you can be sure that your message has been received.
- Contact with the Customer Service Office is possible only in Polish or English.
- If you have one, please include the order number in the title.
Our address:
Euroflorist Polska Sp. z o.o.
ul. Sowińskiego 18A
60-283 Poznań, Poland
E-mail: [email protected]
Company details:
NIP 7831003370
Regon 630275261
KRS 0000110607
Bank account:
Bank SEB AB
21 2370 0008 0000 0000 2054 8007
For foreign transfers:
IBAN: PL21 2370 0008 0000 0000 2054 8007
Bank swift code: ESSEPLPW